Platforms

We support Martech stack and AI solution design, and integrations that deliver improved user experiences & personalization across the customer journey.
  • Custom AI & Intelligent Agent Solutions
  • Enterprise Data Platform Design
  • Martech Stack Evaluation & Enhancements
  • Data Visualization & Reporting Platforms
  • Web Analytics Implementation
  • Website & Application Development
  • Salesforce Development

Focus Area

Custom AI & Intelligent Agent Solutions

From internal tools that streamline how teams work, to external-facing AI agents that enhance customer experiences, we develop intelligent solutions grounded in use cases uncovered through our AI Opportunity Mapping process. Whether it’s a custom retrieval-augmented generation (RAG) system, a workflow-automation copilot, or a domain-specific LLM interface, we connect strategy, data, and engineering to deploy AI in ways that are practical, secure, and scalable — for your business and ours.

Enterprise Data Platform Design

Build a unified data foundation that fuels your marketing and AI initiatives. We design and architect enterprise data platforms tailored to your needs, defining how data is stored, connected, and modeled for easy activation. By integrating all your key data sources (CRM, analytics, sales, etc.), we enable a 360° customer view and make it possible to deploy AI-driven personalization and targeting across every channel, ultimately improving customer experience and conversion rates.

Martech Stack Evaluation & Enhancements

Get the most out of your marketing technology investments. Our experts assess your current Martech stack and use a structured scorecard approach to identify gaps, overlaps, or outdated tools. We then recommend enhancements or new solutions (including modern AI-powered tools when beneficial) to streamline your stack. The outcome is a more efficient, cost-effective technology ecosystem that empowers your team and supports your marketing objectives without unnecessary complexity.

Data Visualization & Reporting Platforms

Empower your team with real-time, actionable insights. We centralize your data and build interactive dashboards using leading Business Intelligence platforms. These dashboards are custom-designed to track your KPIs and critical metrics at a glance. By incorporating automated data analysis and even AI-driven anomaly detection, our reporting solutions help you spot trends, identify opportunities, and make informed decisions faster – no more guessing, just clear insights driving action.

Web Analytics Implementation

Lay the groundwork for data-driven marketing with proper tracking. We develop comprehensive tagging and tracking strategies and implement them via industry-leading tag management systems (like Google Tag Manager or Tealium). This ensures every important user action on your website or app is captured accurately. The rich, clean data collected not only powers your standard reports but is also ready for advanced analytics and AI insight generation, so you can continually optimize campaigns and user experiences based on solid evidence.

Website & Application Development

Launch robust, user-centric digital platforms built for growth. Our development team creates websites and applications using modern frameworks (such as React for web and native iOS/Android) with best practices in performance and security. We specialize inbuilding content-rich, responsive sites and scalable apps that can personalize content for different users and integrate seamlessly with your other systems. The end product is a fast, reliable digital experience that delights customers, drives engagement, and easily adapts as your business scales.

Salesforce Development

Unlock more value from your Salesforce ecosystem. As certified Salesforce experts, we customize and extend Salesforce CRM to fit your business like a glove. Whether it’s developing Apex code, designing Lightning Web Components, or configuring complex workflows and integrations, we tailor Salesforce to streamline your unique processes. We can also implement Salesforce Einstein AI features to give you predictive insights and automation within your CRM. The result: a powerful, unified Salesforce platform that boosts team productivity, enhances customer management, and ultimately helps grow your revenue.

Platforms Case Study

Experimentation and CRO
Not Available Now
HBO MAX is a premium subscription video on demand streaming service owned by WarnerMedia Studios & Networks and the flagship property of parent subsidiary Home Box Office, Inc.
The Challenge

As a new entrant into DTC streaming services, HBO Max was in the need to maximize CRO to grow and scale the subscription services at the pace of its larger competitive set, while staying ahead of the smaller and emerging players in DTC streaming services. 

The Solution

HBO Max partnered with Chartis to define, design and implement a global CRO program across US, EU and LATAM to improve engagement and acquisition throughout their purchase funnel. Chartis also developed a user segmentation, measurement & reporting strategy to span across campaigns, platforms (web and app) and customer data to provide insights and improvements across all stages of the customer journey.

The Result: To date, over our 3 year relationship, we have seen increases in subscriber growth (+28%) and a 6x increase in optimization cycle velocity.